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Microsoft® FrontPage® version 2002 Web Presence Provider

Microsoft® SharePoint Team Services Web Presence Provider

.NET Supported

Certified StoreFront Web Host

Thawte Official Hosting Partner

Authorized GeoTrust Hosting Partner

Frequently Asked Questions about FrontPage 2000

#  How do I edit my FrontPage Web?
#  How do I publish my FrontPage Web?
#  I cannot publish my page to http://www.mydomain.com URL
#  I am trying to publish to www.4businesshosting.com/my-login-name, but I cannot login and server says it does not have FrontPage extensions installed.
#  Server complains that FrontPage extensions are not installed.
#  My counter does not work.
#  I cannot make form save results in a text file.
#  I cannot make form to e-mail me results.
#  I published my Web successfully, but when I go to http://www.mydomain.com URL I do not see any changes.
#  I still have some specific domain registration/transfer questions or questions regarding e-mail.
Answers:
#  How do I edit my FrontPage Web?
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    If your new domain is registered or existing domain is transferred to our servers you can take full advantage of FrontPage extensions. Otherwise you will not be able to edit your web page online.

Connect to the Internet. You must be online to edit your Web on our server. Open FrontPage, go to main menu.

  • Click "File".
  • Click "Open Web".
  • Type your virtual server name (like http://www.mydomain.com in the bottom text box. NOTE: don't forget to include http://.
  • Click "Open" button.
  • You will be asked for the User Name and Password. Type in the login name and password with which you were provided when signed up. NOTE: both are case-sensitive.
  • Click "OK" button.
  • You are ready to edit your Web online.

Open FrontPage website

#  How do I publish my FrontPage Web?
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  • Connect to the Internet.
  • Open your page in FrontPage.
  • In main menu click "File".
  • Click "Publish Web...".

Publish FrontPage website

  • In the "Publish Web" window type your virtual server name (like http://www.mydomain.com). NOTE: don't forget to include http://.
  • Click "Publish" button.
  • You will be prompted for your login name and password to start publishing. NOTE: both are case-sensitive.

Publish FrontPage website

#  I cannot publish my page to http://www.mydomain.com URL
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    If you are registering new domain or transferring existing domain to our servers, your domain registration or transfer must be completed for FrontPage extensions to work. If you just received an e-mail from us stating that your domain registration is completed, you usually have to wait till 7 PM EST next day for registration to complete. If you just received an e-mail from us stating that your domain transfer is completed, you will have to wait 3-5 days until DNS changes propagate all over the Internet.
#  I am trying to publish to www.4businesshosting.com/my-login-name, but I cannot login and server says it does not have FrontPage extensions installed.
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    You are not supposed to.

Please, publish to http://www.yourdomain.com, depending on your account configuration. If your domain is not registered or not transferred to us yet, you can have FrontPage to use FTP protocol to publish. Please, note, that in this case FrontPage active elements (counters, forms, search) will not work.

To use FTP to publish

  • Connect to the Internet.
  • Open your page in FrontPage.
  • In main menu click "File".
  • Click "Publish Web...".

Publish FrontPage Website

  • In the "Publish Web" window type our server name (like ftp://www.yourdomain.com
  • Do not put ftp://www.4businesshosting.com/loginname and don't forget to include ftp://.
  • Click "Publish" button.
  • You will be prompted for your login name and password to start publishing. NOTE: both are case-sensitive.

Publish FrontPage Website

#  Server complains that FrontPage extensions are not installed.
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    Please, make sure, you publish to http://www.yourdomain.com

Please, make sure, that your domain is registration or transfer to us is completed. In case of transfer you will have to wait 3-5 days for DNS changes to propagate.

#  My counter does not work.
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    If you created pages containing active components offline then published pages try creating active components online. Delete counter(s) and all form elements completely from your page and redo them online.
#  I cannot make form save results in a text file.
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    If you created pages containing active components offline then published pages try creating active components online. Delete counter(s) and all form elements completely from your page and redo them online.
#  I cannot make form to e-mail me results.
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    By default, this feature is not enabled. Please, make sure, that you can save form results to file and then contact our Customer Support to enable this feature.
#  I published my Web successfully, but when I go to http://www.mydomain.com URL I do not see any changes.
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    If your domain is registered or transferred and propagated, most probably, your browser uses cached copy of your page stored on your disk instead of fetching changed pages from server. To force your browser to re-download page from the Web, hold Shift Key and press Reload button (in Internet Explorer: Ctrl-Refresh). If that did not work, make sure you named your home page index.html (lower case).
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